Delivery Time= Processing Time(3-5working days) + Shipping Time(3-7 working days)

After we send your package, we will provide you with a tracking number. You can track the shipment at www.trackingmore.com.

We want you to feel comfortable and confident when shopping at Promisegift, that’s why we offer a 30-day return & exchange policy.

Please contact us to discuss specific return details at:

service@promisegift.com

Most of our jewelry is made of copper, plated with white gold or yellow gold to maintain its luster, and set with crystals or pearls according to the design. Each product has a detailed description in the product details.

For each of our products, designers create hand-drawn designs, which are then used to create computer-generated renderings. Each product is handmade, and the video shows the handmade process of each product.

Each product uses an electroplating process, while some items feature hand-painted enamel. No special care is needed for daily wear, but avoid contact with hard or sharp objects to prevent scratches.

After use, store in a jewelry box and do not leave in humid environments for extended periods.